FREQUENTLY ASKED QUESTIONS

Are your peptides third-party tested?

Yes. Every batch undergoes Certificate of Analysis (HPLC purity), endotoxin testing (LAL assay), and sterility verification. Documentation is available for every product.

What purity are your products?

All products are verified at 99%+ purity via independent third-party HPLC analysis.

Are these products for human use?

No. All products are sold exclusively for laboratory research use. They are not intended for human consumption, veterinary use, or diagnostic procedures.

How do I reconstitute lyophilized peptides?

Each product page includes specific reconstitution guidance including recommended solvent, volume, and storage instructions. Generally, bacteriostatic water is the standard reconstitution solvent for most lyophilized peptides.

How is Noctem different from other peptide vendors?

142 compounds always in stock. Protocol-organized catalog with 8 research pathways. Every batch COA + endotoxin + sterility tested. Competitive pricing across the entire catalog.

How long does shipping take?

In-stock orders ship within 48 hours of payment confirmation. Standard transit is 3-5 business days via USPS or 2-4 days via UPS.

Do you ship discreetly?

Yes. All orders ship in plain, unbranded packaging. No product names or company branding appears on the exterior.

Do you offer free shipping?

Free shipping on all orders over $150.

What payment methods do you accept?

Visa, Mastercard, Apple Pay, and Google Pay. All payments are processed through our secure payment gateway.

What is a Pre-Order item?

Pre-order items are compounds currently in production. You receive a 10% discount at checkout. Items ship as soon as the batch is available.

Do you offer bulk pricing?

Contact us at contact@noctemresearch.com for orders over $500.

What is your return policy?

Damaged or incorrect orders receive a full refund or replacement. Unopened sealed products may be returned within 14 days. Temperature-sensitive items cannot be returned due to cold chain requirements. See our full Refund Policy for details.

Do you have a referral or affiliate program?

Coming soon. Email contact@noctemresearch.com to join the waitlist.